1) Give your writers explicit directions, so they have a detailed idea of what you expect and need. Don't say, "I need an article about the autumn fundraiser," or "I want to know all about the launch of the new stain remover." Instead, describe the purpose of the article and the key questions it should answer for the reader. Describe who is likely to read the article and where in your publication it's going to appear. Will it be accompanied by a photograph or illustration? (And, if so, what?) A good story assignment may be 200 words or more; it should never be a single sentence! Investing half an hour in drafting a thorough assignment upfront will save you many hours of grief later on.
2) Be especially clear about deadlines. Make them reasonable -- the longer or more complex the story, the longer the time needed. And try to build in a "cushion" for emergencies. For example, if you need the article by May 15, ask for it by May 12, so you have a couple of extra days in case anything goes wrong.
3) If the writer you're working with is not a professional, be sure to warn him or her it's inevitable you're going to have to edit. (Professionals understand this already. Even brilliant fiction writers like Alice Monroe and established journalists like Bob Woodward have editors.) You might say something like: "I need to edit all the articles to match the style of the publication" or "to achieve a unified voice." Make sure they understand that editing does not mean they are "bad" writers or, heaven forbid, "bad" people. And be sure to honour the writer's effort by giving him or her feedback in a timely fashion. If you ask for the story on May 12, edit it soon after -- otherwise your deadlines are not going to be perceived as "real" and you're likely to be seen as a jerk.
4) Use "praise sandwiches." Many would-be editors mistakenly focus on only what they don't like. But you should also make a point of highlighting the good stuff. If you can start by commending something that works, move on to something that needs fixing, and end with something that works (a praise sandwich) people usually respond positively. As you do this, try to avoid the word but. "I really liked the metaphor you used at the beginning BUT thought your quotes were a bit weak." The but is a big red flag that will cancel out the positive statement. Use and instead. Or, don't link the thoughts at all.
5) When you're editing, never, never ever use the colour red to mark corrections or comments. We all have bad memories of being edited harshly by grade school teachers who "bled" red ink all over our precious compositions. Use blue or green ink instead -- it's much friendlier.
It's not hard to help others become better writers. Follow these tips and you'll not only receive better copy, faster -- you'll also have more friends.
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